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Terms and Conditions

Effective Date: July 29, 2026
Last Updated: July 29, 2026

Welcome to Fall Prevention Foundation (fallpreventionfoundation.org). Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website, purchasing products from our shop, or engaging with our educational resources and services.

By accessing or using our website, submitting an inquiry, making a donation, or purchasing products (such as our Independence Rails, Independence Poles, and Parallel Bars), you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.


Table of Contents

  1. Introduction and Acceptance of Terms
  2. Educational Content and Medical Disclaimer
  3. Intellectual Property Rights
  4. Product Sales, E-Commerce, and Shop Policies
  5. User Conduct and Prohibited Activities
  6. Limitation of Liability and Disclaimers
  7. Indemnification
  8. Governing Law and Jurisdiction
  9. Changes to Terms and Conditions
  10. Contact Information

1. Introduction and Acceptance of Terms

The Fall Prevention Foundation (“we”, “us”, or “our”) operates the website fallpreventionfoundation.org. Our mission is to stop the fall epidemic that claims over 42,000 lives annually and help seniors maintain their independence at home rather than requiring institutional placement.

These Terms and Conditions apply to all visitors, users, customers, healthcare partners, and others who access or use our website, services, and online shop. By using our site, you represent that you are at least 18 years of age (or have legal parental/guardian consent) and have the legal capacity to enter into this agreement.

2. Educational Content and Medical Disclaimer

Important Notice: All articles, guides, resources, blog posts, and informational materials published on fallpreventionfoundation.org are provided strictly for educational and informational purposes only.

  • No Medical Advice: Nothing on this website constitutes medical advice, diagnosis, treatment recommendations, or physical therapy prescriptions.
  • Consult Professionals: Always consult with a qualified physician, physical therapist, occupational therapist, or healthcare professional regarding any health condition, mobility challenge, or before making changes to your home environment, exercise routine, or daily living aids.
  • No Doctor-Patient Relationship: Use of our website, reading our Learning Resources, or communicating with our staff does not establish a medical provider-patient or therapist-client relationship.

For more details on how we handle user data, please review our Privacy Policy.

3. Intellectual Property Rights

All content included on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Fall Prevention Foundation or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

  • Permitted Use: You may view, download for caching purposes only, and print pages from the website for your own personal, non-commercial use, provided you do not modify or reproduce any content without explicit written permission.
  • Prohibited Use: You may not systematically extract, scrape, copy, republish, redistribute, or exploit any material from fallpreventionfoundation.org for commercial gain without our express written consent.

4. Product Sales, E-Commerce, and Shop Policies

When you purchase products through our online Shop, such as Independence Poles, Independence Rails, and related mobility support devices, additional purchase terms apply:

  • Product Installation and Safety: Our products are designed to assist with safe transfers and mobility. However, proper installation is critical for safety. Customers are strongly encouraged to follow manufacturer instructions carefully or hire qualified professional installers to ensure structural integrity and safe home modification.
  • Shipping Policy: We process and ship orders in accordance with the fulfillment guidelines outlined on our website. Estimated delivery times are approximations and are not guaranteed.
  • Return Policy: We offer a 30-day return window on unopened and unused items in their original packaging. Please refer to our FAQs or contact customer support for specific return authorization instructions.
  • Pricing and Availability: All prices, product descriptions, and availability are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

5. User Conduct and Prohibited Activities

When using our website, you agree not to engage in any of the following prohibited activities:

  1. Malicious Activity: Introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
  2. Unauthorized Access: Attempting to gain unauthorized access to our website, server, database, or any computer connected to our services.
  3. Scraping and Data Extraction: Using any automated system, robot, spider, or scraper to access the website for data harvesting or extraction without our prior written permission.
  4. Harassment and Harm: Posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, or racially offensive material, or harassing our staff, volunteers, or other users.
  5. Misrepresentation: Impersonating Fall Prevention Foundation, our employees, or another user, or falsely stating your affiliation with any person or entity.

6. Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable law, Fall Prevention Foundation, its founders, directors, employees, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) our website or services.
  • Any conduct or content of any third party on the website.
  • Any content obtained from the website.
  • Unauthorized access, use, or alteration of your transmissions or data.
  • The use or improper installation of any fall prevention device, home modification, or product purchased through our shop.

Our website and all content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

7. Indemnification

You agree to defend, indemnify, and hold harmless Fall Prevention Foundation and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to the website and shop.
  • Your violation of any term of these Terms and Conditions.
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
  • Any improper installation or misuse of products purchased from our shop.

8. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United States and the state in which Fall Prevention Foundation is primarily headquartered, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located within our jurisdiction, and you consent to the personal jurisdiction of such courts.

9. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us: